(But your service address may not be affected.) When choosing an icon, the ZIP Code displays a red border indicating that there are reported outages in that area. Indicates outages in neighboring ZIP Codes. There is a service outage at your service address. There are no service outages at your service address. The numbers in the card show which Xfinity services are impacted, the outage type, how many homes were affected and the estimated time the outage will be fixed (if applicable). You'll see a statistic card on the left-hand side of the map appear.Click an icon on the map to view outage information for that location.You cannot view any other customers’ statuses, and they cannot view yours. You can only view your service address.
The map displays your service address' status and outages in the surrounding areas.You can also view the Comcast Outage Map in My Account: If you're a Comcast Business customer, go to our Service Status Center to check your status. After you log in, a banner appears immediately if you're impacted by an outage. Heads Up: You can also check for outages using the Xfinity My Account app on your mobile phone. If troubleshooting doesn't work, you may want to report your issue(s) using the Xfinity Status Center so we can help determine what’s causing it and provide you with more information.If you're having issues with your services but there isn’t an outage, you can try troubleshooting them instead. If all of your services show a green status, there are no reported outages in your area.This means we're already aware of the outage and working to fix it, so there's no need to contact us. If there's an outage that only impacts one service, that service will show a red status.The estimated time when the outage will be fixed (if available).Click the Services tab at the top of the page.
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